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Block Imaging Parts & Service

Block Imaging Parts & Service, based out of Lansing, Michigan, provides quality used medical imagery equipment parts as well as extended service contracts on complete systems. Originally a part of Block Imaging International, Block Imaging Parts & Service is rapidly growing as an industry leader because of their commitment to customers and also their drive to secure and deliver great parts and service for their clients.

When a client calls in for a medical part or service on one of their machines, it is an urgent need. Block Imaging Parts & Service is constantly improving their resources and access to information in order to provide the best and fastest service for their clients.

Endless Mountain Solutions is proud to partner with Block Imaging Parts & Service.

  • Commissioning Process for Block Imaging Parts & Service

    If you have a sales force, you want to develop flexible processes that give your sales team incentive to do what they do best, sell. However, if you use package software you are constrained to the processes which come with the product. Typically this is not the most conducive to your needs. Block Imaging Parts & Service faced such a challenge with their SAP system.

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  • Sourcing Tool for Block Imaging Parts & Service

    When a client is looking for a product you sell, excessive time can't be wasted searching for it. This is the problem Block Imaging Parts & Service faced daily. Having multiple inventory sources to draw from required too much time to search efficiently. In addition, there was not a good mechanism to pass off requests to other team members for checking inventory quantities and customer follow up. Endless Mountain Solutions was able to work with Block Imaging Parts & Service to determine the best platform for building this tool. Numerous options were looked at, including SAP addon's and desktop applications. However, the desire to be able to take these search capabilities anywhere immediately led to the selection of a private website as the best solution. 

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  • I really enjoyed working with Jeff and his crew at Endless Mountains Solutions. They developed an application for us that was user friendly, had some of the extra bells and whistles that we wanted and has proved to work great. They provided excellent service from the initial planning meetings right through training and answering follow up questions. You would want to work with these guys.

    Nathan Dewing - Bradford County Conservation District

  • In a world of ever increasing options for service vendors, my ongoing relationship with Endless Mountain Solutions shouts to their consistent high standards, top quality deliverables, transparent communication, very fair rates, and amazing customer service and support. In other vendor relationships (supplier, etc) we have grown to be wary. We have seen trusted relationships turn into price gouging when we fail to shop-around.

    I have been impressed with Endless Mountain Solutions proactive approach that lets us know the relative monetary value they provide. Rare is the service provider that truly looks out for your business as much as their own. I've been around long enough to see and feel the difference that type of leadership mentality makes. If we had to find another "good" web-development/tech support company, there would be a massive hole left where we have come to rely on Endless Mountain Solutions. I could not possibly recommend a company more highly than Endless Mountain Solutions.

    Mat Dewing, PT, ATC - Owner and President of ProCare Physical Therapy

    See ProCare Physical Therapy Profile

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